VOLUNTEER COORDINATOR (designated bilingual position)
Permanent Full-time Position – 37.5 hours per week
Maison McCulloch Hospice (MMH) is a Centre of Excellence dedicated to the collaborative delivery of quality hospice palliative care in both official languages. We are growing and looking to hire interested candidates who want to pursue their career in a wonderful community. If you are interested in this opportunity, please submit your application to the Human Resources Manager.
POSITION SUMMARY
The Volunteer Coordinator provides supervision and administrative support to the Volunteer Program here at MMH. The primary role will be to manage the recruitment, on-boarding, ongoing communication, and scheduling functions for all MMH volunteer groups. Provides administrative support to the Visiting Hospice Service by setting up client EMR profiles for new service recipients as well as log volunteer visiting hours reported for community clients. Maintains good relationships with Residential Volunteers who provide support at the Hospice in a variety of roles (fundraising events, kitchen, reception, gardening, maintenance, residential care), as well as Visiting Hospice Services Volunteers who are at bedside with community clients wherever they call home.
KEY AREAS OF RESPONSIBILITY
- Recruits, interviews, on-boards, and sets up training modules for all MMH volunteer applicants.
- Responds to all new volunteer applications and inquiries in a timely manner.
- Completes and manages monthly shift schedules for all volunteer group schedules.
- Coordinates meetings, workshops, educational and/or training events by booking meeting rooms and/or sites; confirms room set-up, equipment, and refreshment requirements.
- Assists in maintaining accreditation evidence for compliance audits.
- Recruits volunteers for department heads to support the MMH operation and Foundation events.
- Maintains and encourages active lines of communication with all volunteers and establish good rapport.
- Keeps accurate lists of active volunteer groups, monitors volunteer activity and follows up with inactive volunteers. Performs exit interviews and closes volunteer files in EMR.
POSITION REQUIREMENTS
Necessary:
- Fully bilingual – both written and oral – in French and English
- Minimum of five (5) years of experience in an administrative function
- Completion of post-secondary certificate or diploma
- Clear Vulnerable Sector Police Check
- Must complete the 30-hour HPCO Volunteer Training at time of hire
Preferred:
- Diploma or certificate volunteer management, hospitality, customer service, social services, or human resources in an asset
- Experience in hospice palliative care preferred
Other Skills/Abilities:
- Strong interpersonal and verbal/written communication skills
- A demonstrated capacity for empathy
- Affinity for volunteerism and ability to foster good interpersonal relationships
- Strong ability to prioritize tasks and meet reporting deadlines.
- Strong problem-solving skills
- Knowledge of relevant community resources
- Competency in Microsoft applications including Word, Excel and Outlook
- A valid driver’s license and the use of a reliable vehicle
SALARY: starting at $27.50 per hour
BENEFITS: Group Health & Dental, Short-term & Long-term Disability, HOOPP pension plan
Interested candidates need to apply by sending a cover letter and detailed resume by 3:00 PM on November 26, 2024.
Attn: Human Resources Manager
Maison McCulloch Hospice
1028 South Bay Road, Sudbury, ON P3E 6J7
careers@maisonsudburyhospice.org
www.maisonsudburyhospice.org
We thank all applicants for their interest and invite applications from persons with disabilities. Only those applicants selected for interviews will be contacted. Please advise at the time of contact if you require accommodations for your interview. Reasonable accommodations are available to applicants with disabilities, and we seek their advice on how best to accommodate their needs.