Employment Opportunities

Maison McCulloch Hospice (MMH) and the Sudbury Hospice Foundation (SHF) are committed to cultivating a model of community engagement and philanthropy, encouraging endowment building, and maintaining the highest standards of donor respect, integrity, and public accountability.

NAVIGATOR VOLUNTEER SERVICES (NVS)

By | Employment

thumbnail of Navigator VHS Part-time 2018

NAVIGATOR VOLUNTEER SERVICES (NVS)
REPORTS TO: Clinical Lead (CL)

POSITION SUMMARY

This part-time employee (24 hours / week) reports to the Clinical Lead (CL) at the Sudbury Hospice. The primary purpose of this position is to provide administrative support for the Visiting Hospice Service, a team of volunteers who support individuals and families in the community who are facing a terminal illness, with a prognosis of one year or less, and the Residential Volunteer Service, a team of volunteers who provide support at the Hospice in a variety of roles (kitchen, reception, gardening, maintenance, residential care). The Navigator will also act as back-up to, and will work collaboratively, with the Shared Care Team Navigators.

POSITION REQUIREMENTS

Education:

  • – Successful completion of, or work towards a diploma in medical office administration or equivalent, from a provincially accredited community college or university
    Experience:
  • – Experience in hospice palliative care preferred
  • – Minimum of 3 years of experience in an administrative function
  • Other Skills/Abilities
  • – Competency in Microsoft applications including Word, Excel and Outlook
  • – Keyboarding skills of 40+ wpm
  • – Excellent verbal and written communication skills a must
  • – Fluency in both (oral and written) French & English languages
  • – Strong organizational skills with attention to details
  • – Ability to multi-task and to work well in a fast-paced environment
  • – Availability to work occasional weekends and fluctuating work rotations

KEY AREAS OF RESPONSIBILITY

Administrative/clerical:

  • Assists with coordination of appointments for individual assessments when necessary.
  • Manages volunteer and client files.
  • -abulates statistical data for reporting to Ministry of Health and long-Term Care and the North-East Local Health Integration Network.
  • Ongoing systems management ensuring proper technical support and troubleshooting when necessary e.g. internet, computer systems, databases, telephone systems, etc.
  • Designs, types and proofreads documents such as correspondence, reports, spreadsheets and forms.
  • Performs reception duties including answering telephone, directing calls, taking messages, answering routine inquiries.
  • Assists the Navigators and the Executive Assistant in coordination of supply inventory.
  • Arranges internal and external meetings, workshops, educational and/or training events by booking meeting rooms and/or sites; confirms room set-up, equipment and refreshment requirements.
  • Informs the public and other service providers of Visiting Hospice Service. e.g. how to access the service; types of supports provided; who provides the service etc.
    Works collaboratively to ensure that services are provided based upon the client’s/caregiver’s needs within the parameters of our established policies and procedures.
  • Ensures all general inquiries are responded to in a timely manner.
  • Monitors confidential records management and ensures that confidentiality of information is established and adhered to. Rectifies any concerns identified.
  • Respects and ensures client/caregiver’s privacy and highlights potential concerns or issues that may occur e.g. breach of confidentiality.
  • Monitors match between clients/caregivers and volunteers, ensuring volunteer roles and limitations are clearly defined. Reports any issues to the Clinical Lead.
  • Assists with volunteer recruitment, onboarding and training.
  • Acts as backup to the Shared Care Team Navigators and Client Services Coordinator.
  • Assists in maintaining accreditation evidence and preparing for annual audits.
  • Performs all tasks in compliance with VHS accreditation requirements.

Hospice Operations

  • Performs all duties in accordance with legislation, the SH mission statement, and organizational and administrative policies and procedures.
  • Works in a safe and healthy manner, and follows the regulations outlined in the Occupational Health and Safety Act.
  • Participates in SH and community events that contribute to garnering support for the SH, as requested.
    Strategic Plan
  • Completes tasks as set out in the Strategic Planning (SP) working document.
  • Adheres to deadlines to meet objectives.
  • Reports on a regular basis to supervisor regarding progress on personal SP work plan.

SUPERVISORY RESPONSIBILITIES

  • n/a

KEY RELATIONSHIPS AND INTERACTIONS

  • Internal:, Clinical Lead, Client Services Coordinator, Volunteer Coordinator, Shared Care Team Navigators, Executive Assistant
  • External: Clients, Volunteers, Families

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the SH.

 

 

VOLUNTEER OPPORTUNITY MEMBER, BOARD OF DIRECTORS

By | Employment

Maison McCulloch Hospice (MMH) is a centre of excellence dedicated to the collaborative delivery of quality hospice palliative care in both official languages in the Greater Sudbury Region. The Hospice helps individuals and their families realize their full potential to live even when they are dying, by attending to their physical, psychosocial, spiritual, and practical needs, in the location of their choice.

The MMH Board of Directors is seeking a new Director. Previous Board experience is preferred. At present, the Board is seeking an individual who possesses skills in any of the following areas: Legal/Regulatory; IT/Privacy; Health Care Sector. Directors are required to attend monthly Board meetings, serve on at least one Board committee, and attend committee meetings.

Please send your resume and a completed volunteer application form (found on MMH website) by June 8, 2018 to the attention of the Governance Committee at info@maisonsubduryhospice.org, or by mail to 1028 South Bay Road, Sudbury, ON, P3E 6J7.

For more information about MMH and to review MMH Board Manual Section 3.1 “Role, Composition, and Responsibilities of the Board”, please read document attached.

thumbnail of MMH_Role, Composition and Responsibilities of the Board

Approved by the MMH Governance Committee on May 22, 2018.